WHAT DOES SHIPPING COST YOU?
Shipping costs depend on order weight and destination. They will be calculated during check out.
standard shipping is only applied for those products of the shipping weight not exceed 2 kg.
otherwise we ship your items by UPS, FeDex, DHL or EMS.
In the unlikely case, that the customs got hold of an item and asking for Fee's to pay up on the regular price, the customer is liable to cover those occuring Fee's.
HOW LONG WILL MY PACKAGE TAKE?
Our standard shipping time:
12-24 Business Days to the USA
18-36 Business Days to Canada, Australia
10-20 Business Days to Asian Countries
20-39 Business Days to Europe Countries
30-90 Business Days to Mexico / South America
DHL/EMS Express Shipping:
5-10 Business Days
For special product-custom made items; please allow up to 2-3 weeks for designing and production before shipping
We apologize for any inconveniences that may occur, as in individual cases, we may run out of stock on products we've had plenty of orders on and have to re-order them. Thus, Shipping, though infrequently, can be delayed.
To ensure low costs at still high quality, we don't offer tracking codes, on promotional ***FREE*** offers. Neither we do accept refunds for those promotions.
MISSING PACKAGE(S)?In the unlikely event, your items won't arrive at your door, check the following things:
1) Has one of your flatmate picked up your item?
2) Is there a similiar address nearby, where it could have been mistakenly delivered to?
3) Call your post-office and ask them about your package
If those 3 steps were unsuccessful, don't hesitate and immediately reach out to us on firstname.lastname@example.org
We'll respond quickly and get the issue sorted!